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Annual canvass of households - electoral register update

Each year from July 1st, we are legally required to update our Electoral Register. We send forms to every household so we can confirm who is eligible to register to vote. This is a legal requirement and you must respond to this request.

How to respond

There are several ways you can respond.


The easiest and quickest way to respond is to complete the online form.

You will need to enter your two part security code.  This code will be found on the form sent to you by post.  Once accepted,  you will then be asked to confirm your household residents (only their names and nationalities) and then click submit.


You can complete the paper form and post it back to us in the envelope provided (postage is free).


If nothing has changed you can call 0800 197 9871, you will be asked to enter your two part security code found on the letter sent.


If nothing has changed you can text NOCHANGE followed by your security code to 80212.

Key dates

  • 26th July 2019 - We sent out the Household Enquiry form to all households in the district.
  • 30th August 2019 - Reminder forms were sent out
  • 4th October 2019 - We started door-knocking on households that had not responded

By responding to the Household Enquiry Form, you're not automatically registered to vote. If you add anyone new to your Household Enquiry Form we send out a separate registration form to vote,  alternatively you can register to vote on the GOV.UK website.

Please see the Final analysis of the district on publication [52KB] , published on 1st December 2018

If you have any questions on elections or registering to vote please see our register to vote page.

Canvass FAQs

What is a Household Enquiry Form (HEF)?

You will have received a Household Enquiry Form (HEF) as part of the 'annual canvass'. This audit of the district is carried out every year in order to make sure that the register of electors is kept up to date.

The Electoral Registration Officer has to legally carry out this annual update and you must respond.

The household enquiry form collects the details of everyone who lives at your address so that we know who is eligible to register to vote.

The form will be addressed to "the present occupier" and will contain the details of all those in the household who are registered to vote.

Each household is required by law to make sure that the details on the form are correct.

How can I respond?

If there are changes to the details on the form, the easiest and quickest way to return the form is by completing it online by going to the address on the front of the form

Alternatively, if there are no changes, you can return the form by going online or using the phone number or text service using the pre-printed codes on the form.

You will need to do the following:

  • Check the details pre-printed on the form are correct
  • Add the name and nationality of any resident whose name is not already on the form (they must be aged 16 or over and eligible to register to vote)
  • If there are no eligible residents, you should state why this is the case

What happens after I return the form?

If you made no changes to the form then you don't need to do anything further.

If you have added people to the form then we will get in touch with them to invite them to register individually. The quickest and easiest way for them to do this is to register to vote online at

Otherwise we will send a paper form in the post.

Opting out of the open register?

We hold 2 versions of the electoral register - the full version and the 'open register'

Everyone's name and address goes on the full version of the electoral register. The full version of the register is only used for:

  • elections
  • preventing and detecting crime
  • checking applications for loans or credit
  • jury summoning

You can opt out of the open register - you will still be able to vote.

This is the version of the register that's available to anyone who wants to buy a copy. When you complete an Invitation to Register form we send you, or you go online to register, make sure that you tick the box to say you want to be omitted.


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