Show mobile menu
Show search control
Show search control
Search Site

Calculate your Benefit

If you pay rent or Council Tax you may be eligible for support. Our online calculator will give you an estimate of your potential benefit.

Online Benefits Claim and Calculator

You can use our online  Benefits Claim and Calculator to check if you might be eligible for Housing Benefit and or Council Tax Support.

You will not be eligible if you:

  • pay rent to a close relative who lives in the same property, ie your parents or
  • have over £16,000 in capital (unless you are in receipt of guarantee pension credit). This includes savings, investments and some property and land.

How and When to Claim

If you're eligible for Housing Benefit or Council Tax Support, please make a benefit claim as soon as possible.

Any benefit you're entitled to will be calculated from the Monday following receipt of your claim.

If you have been made redundant, or are due to retire, and have been paid in lieu, send your application in now with details of your income when your pay runs out. If you are not sure about the amounts say so and we will write to you to confirm any details. This way your application will be in ready for your claim to start from the earliest possible date.

We want to be sure that you are getting all the Benefit that you are entitled to. You may have extra information that we did not take into account when we worked out your Benefit. We may have made a mistake. We want to know and make sure your benefit is right.

What you can expect from your Benefits service

  • We aim to process all completed claims within 5 days of receipt of the full information and requested proof being supplied.
  • We will respond to appeals to Benefit decisions within 4 working days.
  • We will have an average waiting time for visitors to the office below 15 minutes.
  • We will make a home visit within 9 working days of a request if you are unable to come to us.

Customer Charter

You can download and read a copy of the Benefits Customer Charter [85KB] .

How do you rate this information / service?

Rate as GoodRate as AverageRate as Poor