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Benefits & Financial Support

Information and advice on benefit entitlement and how to claim benefits, including Housing Benefit and Council Tax Support in East Herts.

Calculate your Benefit

If you pay rent or Council Tax you may be eligible for support. Our online calculator will give you an estimate of your potential benefit.

Make a New Benefit Claim

The fastest way to assess your eligibility for Housing Benefit or Council Tax Support is by using our online Benefits Claim and Calculator.

View your account

Registering for an account is free, easy and will allow you to view your Council Tax details, search for a Council Tax band and view your Housing Benefits online.

View your Landlord account

Registering for an account is free, easy and will allow you to view your tenant's details online.

Housing Benefit

Housing Benefit helps people pay their rent. Anyone who has to pay rent for their home can claim. It does not matter whether your landlord is a housing association or a private individual or company.

Council Tax Support

Council Tax Support helps people to pay their Council Tax.

Information and Evidence needed for Claims

In order to process your Housing Benefit or Council Tax Support claim as quickly as possible, we need certain information and evidence from you to support your claim.

Change in Circumstances

It is important that you tell us about any change that may affect your Housing Benefit or Council Tax Support entitlement within 4 weeks of the change. Any delay in telling us could seriously affect your Benefit.

Overpaid Housing Benefit

If you have been overpaid Housing Benefit, it means that you have been paid Benefit that you're not entitled to.

Absence from Home

If you get Housing Benefit and you or anyone in your home will be away for more than four weeks you need to let us know.

Help with Benefits

If you need help with your benefits claim, there are lots of ways you can get in touch with us including our benefits drop-in sessions, email and over the phone.

Benefit Fraud

If you know or suspect that somebody is claiming benefit dishonestly, please tell us what you know using the links below

Benefits - Forms & Leaflets

A comprehensive list of all the benefits forms and leaflets that are available online.

Citizens Advice

Citizens Advice East Herts provide free, confidential and impartial advice and campaign on big issues affecting people's lives. Our goal is to help everyone find a way forward, whatever problem they face. Please see this page for more information

Donate or volunteer at your local food banks

There are various options for donating food throughout the District. Please see this page for further details of where you can donate