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Street Cleaning & Litter

We are responsible for sweeping roads, pavements and public land, helping to keep the environment clear of litter and dirt. If you see an area that needs cleaning please report it to us using our online form.

You can report litter, fly tipping or other street problems via our online form.

Not all street problems are dealt with by East Herts Council, some problems such as blocked drains are dealt with by Hertfordshire County Council. Before reporting a problem please read our list below to make sure we can help you.

What we do

  • We will remove fly tipping or dumped items from verges, pavements next to roads and on council-owned land. For more information please see our Dumped Rubbish (Flytipping) page.
  • We aim to remove graffiti from East Herts Council owned property within seven to ten days of it being reported and within 24 hours if the graffiti is racist/offensive. For graffiti on private property the council may be able to remove it for a small charge.
  • We take action on people who dump rubbish, drop litter and other environmental offences.For more detail visit our Fixed Penalty Notices for Littering & Dog Fouling page.
  • We operate a rolling programme which we regularly review to ensure we are responding to the different areas of the District. The more frequently the road is used, the more litter will gather and this may be reflected in the number of times a road is visited.  Our waste services team have worked with Hertfordshire County Council highways to enable us to litter pick on the high speed roads. Litter picking will begin w/c 25/3 and a full timetable of when this will be taking place can be found in the following East Herts 2019 High Speed Road Timetable [13KB]  document.

What we don't do

  • We are not responsible for cleaning from privately owned land (eg housing association land, building plots, industrial estates and railway sidings, please contact the land owner - if the land owner is not responding to requests then we will investigate.
  • If you have a blocked grid, drain or gully, report this to Hertfordshire County Council.
  • If there is a fly tip, hazard or spillage obstructing the road please contact Hertfordshire County Council.
  • For abandoned trolleys - Asda & Sainsbury - contact Trolleywise 0800 316 124 For Tesco call Trolley Collection Service on 01392 882 210.

Organise your own litter pick

We recognise that community groups including schools, Scout and Guide groups, adult organisations such as WI and Rotary Clubs, and annual organised community clean ups add a huge amount of value to looking after and improving our local environment.

If you are part of a community group, school or are organising a community 'tidy up', we have litter picking equipment available to loan, free of charge, to community groups on request. This equipment is available to borrow on a first come first served basis. We require a completed equipment booking form and a minimum of two weeks' notice before your event to organise equipment.  To hire equipment, please see our Community Litter Picking Form page

Report a Street Cleansing Problem & Litter

If you see a street or area that needs cleaning please report it to us to investigate using our online form below.

  1. Label
    1. If you are unable to use this form, please see our Contact Us (this link opens in a new window) for ways of getting in touch
  2. Details of Street Cleansing Problem
  3. Your Contact Details
  4. Data Protection Clause
    1. For the purposes of current data protection laws the information you supply the Council as part of your application will be used for the purposes of dealing with your request and retained as per our published corporate data protection privacy policy which can be found on the East Herts District Council Data Protection page (this link opens in a new window).

      From time to time this information may be shared with other Council departments and / or outside partners to process your request as effectively as possible. Please confirm you have read the above privacy notice
    2. *